A luxury agency dedicated to customer experience

Unlimited Experiences

We design intuitive and multisensory experiences within the customer journey which renew the product discovery stage, creating value and bringing more emotional engagement to benefit both brands and clients.

About us

Our Expertise

From strategy to design and technical development, Byzance offers a large scope of expertise in retail and events.


Our Innovations

By always pushing research and creativity further, we have developed a series of advanced innovations to create tailor-made experiences.



Swarovski ‘Crystal Studio’

Swarovski has launched Southeast Asia’s first Crystal Studio concept store, in Kuala Lumpur, Malaysia. Crystal Studio concept offers interactive…

Visit IWC watchmaking factory from home

An exciting new virtual experience will enable watch enthusiasts to explore IWC’s headquarters from their own…

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